Virtualnumbers

Local Numbers (Geographic)
Get a city-based landline your customers trust.
Claim a South African geographic number (e.g., 021, 031, 010) and route calls anywhere—desk phone, softphone, or mobile.
Highlights
Real SA prefixes (021 Cape Town, 031 Durban, 010/011 Gauteng, etc.)
Instant activation, RICA-ready onboarding
Call forwarding to mobile or SIP, voicemail to email
IVR, call recording (optional), time-of-day routing
Keep your number—porting assistance available

• SMEs that want a local presence in a specific city/region. Ideal for
• Online management portal, basic call analytics, support. Included
• Full RICA workflow with secure ID upload. Compliance
• Branch lines, local marketing numbers, service desks. Use cases

Mobile Numbers
A non-geographic mobile identity for flexible, on-the-go teams.
Provision SA mobile-style numbers (07x/08x ranges) that follow your staff and devices.
Highlights
Mobile-range numbers customers recognise
Works with softphones and SIP apps (iOS/Android)
SMS-capable options (where available)
Smart routing, call recording (optional), voicemail to email
High availability via AppyHost’s carrier network

• Sales teams, delivery/logistics, field services, remote agents. Ideal for
• AppyHost softphone setup guide, portal access, basic analytics. Included
• RICA verification built into checkout. Compliance
• WhatsApp-ready profiles (where applicable), marketing campaigns, remote work. Use cases

National Numbers (087)
One number for the whole country—no city prefix needed.
Use a neutral 087 number to serve customers nationwide with professional routing.
Highlights
Country-wide presence without geographic ties
Advanced IVR, queueing, time-based routing
High concurrency for contact-centre style traffic
Failover routing and uptime monitoring
Branded caller ID (where supported)

• National brands, ecommerce, support centres. Ideal for
• Portal, basic analytics, RICA workflow. Included
• National helpdesks, sales hotlines, franchise networks. Use cases

Toll-Free Numbers (0800)
Make it free to call you from any network.
Remove cost barriers and increase inbound calls with an 0800 number.
Highlights
Caller pays R0.00; you cover inbound rates
IVR, queues, overflow to multiple teams/locations
Priority routing and capacity planning
Detailed call reports for campaigns and KPIs
Brand trust and higher call-through rates

• Customer support, NPOs, campaigns, high-volume hotlines. Ideal for
• Setup & routing, reporting, SLA-backed support. Included
• Inbound usage applies; predictable bundles available. Billing
• RICA onboarding with secure storage. Compliance